"We are not in the business of selling user data," said the spokesperson, adding that the company "will be sure to clarify" when the privacy policy is next updated - which it subsequently was within hours of the publication of this story. The spokesperson said the company "will soon roll out a subscription-based revenue model," and that the service has "no plans" to be ad supported. While encryption was only mentioned once in both policies, advertising was mentioned several times.Įven though the privacy policy we reviewed expressly allowed Otter to use customer data for advertising, the company said users shouldn't worry about it.
Otter's privacy policy also states that it "may also share" customer data "to respond to lawful requests."
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